The vast majority of our aircraft tickets, inns, prepaid vehicle rentals, excursion bundles and administration charges are non-refundable after the booking. All retractions should be finished through email utilized at the hour of booking and via telephone only.We can acknowledge discount demands provided that the accompanying circumstances have been met:
- You have applied for a wiping out and discount with us and in the event that the charge rules acknowledges for undoing and discounts;
- You are not a “no show” (most “no show” appointments are in-qualified for any waiver from providers for discount handling); and
- We can tie down waivers from providers to handle this mentioned scratch-off and discount.
Our Charges And Exemptions
In case of refund/ re-issue, customer must confirm Travel Mate 48 hours prior to RD Tours & Travels.
For Hotel, Domestic flight, Bus & Tour, refunded amount may reflect in your account within 3 to 7 working days depending on your bank.
For International Flight, refund process (If applicable) may take up to 3 weeks depending on the airline and your bank.
For any kind of refund, service charge and convenience fee are non-refundable.
Cancellation & Refunds
Agent Assisted Cancellation/ Refund
Airline Economy Class
Domestic | BDT 300 |
International | BDT 500 |
Airline Business/First Class
Domestic | BDT 500 |
International | BDT 2000 |
Changes To Existing Tickets (Exchange)
Agent Assisted Re-issue
Airline Economy Class
Domestic | BDT 300 |
International | BDT 500 |
Airline Business/First Class
Domestic | BDT 500 |
International | BDT 2000 |
Airlines schedule changes/flight cancellations
All Carriers have contrasting standards and strategies in regards to plan changes, which are past our control.Due to the functional requirements of every carrier, changes are frequently made to the flights that they are at present operating.Often these progressions are an expectation of movement needs for a future dates yet can likewise reflect same day changes. Kinds of changes could be: flight number changes, time changes, steering, date changes as well as undoings. Undoings incorporate when an aircraft has halted or briefly dropped administration to specific urban areas, or halted administration on certain daysof the week.
Refund payment
Discount may be turned around to the cardholder’s record that has been utilized for exchange. If there should arise an occurrence of money discount, entryway charge or it be deducted to handle will
RD Tours & Travels will handle discount solicitations to entryway suppliers or to the card giving bank solely after getting discount installment from aircrafts.
Reasons for cancellations or schedule changes may include
- Aircraft Technical Problem;
- Low/High Travel Season;
- Airport Terminal Or Gate Changes;
- Natural Disasters
- Civil Unrest;
- Bankruptcy.
RD Tours & Travels does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines.
Our policy on schedule changes
We make each endeavor to advise the client of any timetable changes. It is in every case best to contact the carrier to reconfirm you trips in the span of 72 hours of takeoff.